Terms and Conditions

SMS Terms & Conditions

Effective Date: 01/01/2026

By opting in to receive SMS messages from Reliant Physical Therapy (“we,” “us,” or “our”), you agree to the following Terms & Conditions.

1. Program Description

By providing your mobile phone number and opting in, you consent to receive SMS (text) messages from Reliant Physical Therapy. These messages are primarily transactional and may include:

  • Appointment reminders and confirmations
  • Scheduling updates or changes
  • Links to online intake/admission forms
  • Billing notifications and balance reminders
  • Follow-up or thank-you messages after visits

Message frequency may vary depending on your interaction with our clinic.

2. Opt-In Consent

You may opt in to receive SMS messages by:

  • Submitting a form on our website
  • Completing patient intake paperwork
  • Providing verbal or written consent

By opting in, you confirm that you are the authorized user of the mobile number provided and consent to receive messages from Reliant Physical Therapy.

3. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.
Reliant Physical Therapy is not responsible for any charges incurred from your mobile carrier.

4. Opt-Out Instructions

You can opt out of receiving SMS messages at any time.

  • Text STOP to any message you receive from us to unsubscribe
  • After opting out, you will receive a confirmation message and no further messages will be sent

5. Help Instructions

For assistance:

  • Text HELP in response to any message
  • Or contact us directly at:

6. Privacy Policy

Your privacy is important to us. Information collected as part of the SMS program will be used in accordance with our Privacy Policy.

  • We do not sell, rent, or share your mobile number with third parties for marketing purposes
  • We may share information with trusted service providers (such as messaging platforms) solely to facilitate SMS delivery

7. Message Delivery Disclaimer

We are not responsible for delayed or undelivered messages. Delivery is subject to:

  • Effective transmission by your mobile carrier
  • Network availability and service conditions

8. Healthcare Communication Disclaimer

SMS messages from Reliant Physical Therapy may include limited health-related information such as appointment reminders or care-related instructions.

  • Do not share sensitive personal health information via text message
  • SMS is not a secure form of communication
  • For medical emergencies, call 911

9. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to participate in this messaging program.

10. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued participation in our SMS program constitutes acceptance of those changes.

11. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Reliant Physical Therapy
Phone: 769-777-4400
Email: Info@ReliantPT.com